Retail
Move to Smarter Retail
Improve Operations Through Customer Experience
Even before COVID and the move to touchless interactions, modern retailers were moving to edge computing. These Internet-connected devices are now ubiquitous in customer-facing environments.
However, innovative organizations have also been implementing Internet-of-things (IoT) devices behind the scenes to increase return-on-investment, increase security, and extract valuable customer data that can give them a competitive advantage.
That’s because today’s state-of-the-art edge computing can solve both organizational challenges and improve the customer journey.
Comark has helped brands around the world deploy edge devices from back end analytics to customer-facing devices. Most are customized to specific brand processes or physical environments but all are ruggedized for longer life cycle and return-on-investment (ROI).
Choose from a variety of device types, sizes, and function to meet your specific needs and move to smart retail.
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Get the 2021 edition of the Comark Rugged Mobility Buyer’s Guide.
Custom-Engineered Ruggedized Edge Solutions
Our clients rely on us to help them design, test, and manufacture ruggedized, custom engineered edge/embedded devices for even the most complex needs.
Featured Case Study
A Single Solution for Scanning, Tracking Inventory, Transactions, and Recharging
A major clothing retailer wanted to reduce long customer wait times at the register and, instead, handle transactions throughout stores with a solution that could also reflect accurate inventory data. However, the client did not want to replace components it was already using, including wireless point-of sale (PoS) credit-card processing devices.
The client also wanted a way to charge those PoS devices when they were not in use. On top of all that, the end solution also had to include a new scanner that could connect to the inventory data.
Comark met this complex challenge with a ruggedized tablet computer that featured a display screen and extended wireless range. The tablet also had a custom bracket/sled design that allowed the PoS device to magnetically mount to the back of the tablet for storage and charging. The bracket also housed a new 2D barcode scanner.
The team developed this complex solution remarkably quickly by:
- Using standard hardware and software interfaces of customer-specified modules
- Assigning a multi-disciplinary in-house engineering team to handle all the design aspects, including electrical, mechanical, and software
Common Use Cases
Retail Use Cases
- Mobile payments and queue management
- Customer experience and fulfillment
- Logistics, inventory, and supply chain
- Store analytics (i.e., visitor demographics, instore space optimization)
- Loss prevention and security
Commonly Requested Solutions
Retail Solutions
- Ruggedized tablets and PDAs
- Ruggedized displays
- Edge servers and storage devices
- Ruggedized node and panel computers
- Ruggedized desktops and workstations
